Privacy Policy
Last updated: June 9, 2026
1. Who We Are
Botmartz AI Solutions Private Limited ("Botmartz", "we", "our", "us") operates the online learning platform at academy.botmartz.com and related subdomains. We are registered under the Companies Act, 2013, and are based in India.
Contact us at: info@botmartz.com
2. Information We Collect
We collect the following categories of personal data:
- •Identity Data: First name, last name
- •Contact Data: Email address, phone number
- •Course Interest Data: Which course(s) you enquired about or enrolled in
- •Technical Data: IP address, browser type, device type, pages visited, session recordings (via Microsoft Clarity), usage analytics (via Google Analytics)
- •Marketing Data: UTM source, referrer URL, and how you heard about us
- •Consent Records: Timestamp and record of your consent to our terms and data use
3. How We Collect Data
- •Enrollment & Enquiry Forms: When you fill in a lead form or contact form on our site
- •Cookies & Tracking: Via Microsoft Clarity (session recordings, heatmaps), Google Analytics 4, Google Tag Manager, and Meta Pixel
- •Automatic Technical Data: Your browser sends us standard information (IP, user agent) on every request
4. How We Use Your Data
- •To contact you about the course(s) you enquired about
- •To send you course materials, updates, and onboarding information
- •To improve our website through behavioural analytics (Clarity, GA4)
- •To run retargeting campaigns on Meta / Google platforms (with your consent)
- •To comply with legal obligations under the DPDP Act 2023 (India)
- •To detect fraud and ensure platform security
5. Microsoft Clarity Disclosure
⚠️ Session Recording Notice
We use Microsoft Clarity on this website. Clarity records your mouse movements, clicks, scrolls, and page interactions to help us understand how users experience our platform. These recordings may include content you type into forms (such as your name or email). Microsoft may use this data in accordance with their own privacy policy. You can opt out of Clarity tracking by disabling cookies in your browser. For more information, see Microsoft's Privacy Statement.
6. Data Sharing
We never sell your personal data. We share data only with:
- •Google LLC (Google Analytics, Google Tag Manager, Google Ads) — for analytics and advertising
- •Meta Platforms Inc. (Facebook/Instagram Pixel) — for social media advertising and retargeting
- •Microsoft Corporation (Microsoft Clarity) — for session analytics and UX research
- •Firebase / Google Cloud — for data storage (Firestore)
- •Email providers (Hostinger SMTP) — for transactional communication
- •Law enforcement or regulators — if required by law
7. Data Retention
- •Lead/Enquiry Data: Retained for 3 years from date of submission, or until you request deletion
- •Analytics Data: Retained per the respective platform's policies (Google Analytics: 14 months by default; Clarity: 13 months)
- •Session Recordings: Retained for up to 13 months by Microsoft Clarity
8. Your Rights
Under the DPDP Act 2023 (India) and applicable privacy laws, you have the right to:
- •Access: Request a copy of the personal data we hold about you
- •Correction: Request that we correct inaccurate or incomplete data
- •Deletion: Request that we delete your personal data ("right to be forgotten")
- •Withdraw Consent: Withdraw your consent to marketing communications at any time
- •Grievance: Lodge a complaint with us or the Data Protection Board of India
To exercise any of these rights, email us at info@botmartz.com with subject "Data Rights Request". We will respond within 30 days.
9. Cookies
We use cookies and similar tracking technologies. Please see our Cookie Policy for full details.
10. Children's Privacy
Our platform is not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data about a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or emailing registered users. Continued use of our platform after changes constitutes acceptance of the revised policy.